UK wide delivery
Material Info
Delivery
WE DELIVER ANYWHERE IN THE UK
We have been delivering hearths throughout the UK for many years, and work with only reputable carriers who have proved themselves to us and our customers. Your order will be delivered to you via a UK-wide pallet service, typically using a lorry with tail lift and a manual pump truck. Therefore if you do have any delivery restrictions, please let us know at time of order.
Deliveries typically take between 5-7 days, however this can vary depending on time of year. Ask at time of order for a more accurate delivery time.
Delivery
Depending on quantity, please note we can make deliveries to kerbside only, and onto level, hard standing ground. If you have any queries regarding this, please do not hesitate to contact us at time of order.
Packaging
Our products are properly packaged to minimize the possibility of damage. Upon receipt of your order, you must open packaging and inspect your order prior to accepting the delivery.
PLEASE NOTE: signing ‘Not inspected’ is not accepted
Cost
We work hard with hauliers, not only to provide the best service, but also to provide the best cost. This means lowest possible cost to pass onto our customers.
Delivery costs are based purely on postcode, for an accurate quote, please contact us direct on info@stone-source.co.uk
Claims
In the unlikely event that you do have to make a claim, this must be noted on the delivery paperwork and raised with Stone Source staff within 24 hours of delivery. Claims will not be entertained without photographic evidence accompanied by a received “damaged” document.
Collection
Should you on the other hand want to collect yourself or arrange your own carrier we will be happy to see you at our Inverness depot – 17 Carsegate Road, Inverness IV3 8EX where we would always endeavor to get the completed product to you as soon as possible!
Installation
We do not install cladding but will of course be happy to advise on the choice of stone and how to best install.